SASSA SRD R370
SASSA Status Check helps you quickly verify your grant application progress. Use our SASSA Status Check tool that connects to the official website’s API. Simply enter your ID number and phone number, then click “Check Status” to get real-time updates on your grant application or payment status, securely and accurately.
What is SASSA (South African Social Security Agency)?
SASSA (South African Social Security Agency) was established in 2005 to provide financial assistance to vulnerable South Africans. Its main goal is to support those who are unable to provide for themselves through various social grants.
There are eight main types of grants offered by SASSA:
- Child Support Grant – For children under 18 years old.
- Foster Care Grant – For individuals caring for foster children.
- Disability Grant – For people with disabilities who are unable to work.
- Old Age Pension – For citizens over 60 years of age.
- War Veterans’ Pension – For veterans of the armed forces.
- Care Dependency Grant – For those requiring full-time care.
- Grant-in-Aid – For people with additional financial needs.
- SRD R370 Grant (Previously R350) – Temporary assistance during financial hardships for Unemployed.
SASSA ensures that grants are given to the rightful beneficiaries by using secure and fair processes via SASSA Means Test. This support helps millions of South Africans meet their basic needs.
According to Statistics South Africa (Stats SA), South Africa’s unemployment rate increased to 32.9% in the first quarter of 2024, based on the Quarterly Labour Force Survey (QLFS). With such a high unemployment rate, many citizens are turning to SASSA for support.
Recently, over 17 million South Africans applied for the SRD R370 grant (previously R350), highlighting the critical need for social assistance. According to Siyanda Baduza, a researcher from the Institute for Economic Justice, the recent surge in applications for the SRD R370 grant (Previously R350) reflects the growing economic pressure on South Africans.
The SRD grant provides temporary financial relief to those facing economic challenges. As the demand for aid grows, SASSA continues to play a vital role in supporting the country’s most vulnerable populations.
What is SASSA Status Check?
SASSA Status Check is a tool that helps you see if your grant is ready. To use it, you need your ID number and phone number. Our website lets you easily check your SASSA status anytime. We use the official SASSA API, making our tool safe and trustworthy.
While the official SASSA website is often down, our site is always up. This means you can check your status 24/7 without any hassle. Whether you’re waiting for child support, old-age pension, or any other grant, our tool quickly tells you where things stand.
Don’t waste time in long lines or with a slow website. Use our fast and reliable SASSA Status Check to stay informed about your social grant. It’s the smart way to keep track of your application.
How to Check Your SASSA Status Online in 2024? 7 Easy Methods
The South African Social Security Agency (SASSA) has modernized its systems to help beneficiaries track their grant applications efficiently.
Essential Requirements for Status Checks
- Your valid 13-digit South African ID number
- The mobile number you provided during your SASSA Application
- Internet access or mobile data for online methods (Except USSD)
Here are seven reliable ways to check your SASSA Grant status in 2024:
1. SASSA SRD R370 Status Check on our Website
- Visit our SASSA SRD R370 website at: sassasrdr370.co.za
- Enter your 13-digit South African ID number
- Input the phone number used for your application
- Click on “Check Status”
- View your real-time R370 SRD grant status
2. Official SASSA Status Check Website Portal
- Navigate to https://srd.sassa.gov.za/sc19/status
- Input your 13-digit ID number
- Provide the phone number linked to your application
- Click “Submit“
- View your real-time application status
3. In-Person SASSA Office Visit
- Locate your nearest SASSA branch using their online directory
- Bring your South African ID book or smart ID card
- Approach the information desk
- Request a status check on your grant application
- Receive personalized assistance from SASSA staff
4. SASSA Status Check for R370 Status via WhatsApp Service
- Add 082 046 8553 to your contacts as “SASSA Help”
- Send “Status” to initiate the chat
- Choose “SRD Grant Status” from the menu
- Provide your ID number when prompted
- Receive an instant update on your application progress
5. SASSA Status Check for R370 via USSD Code
- Dial *134*7737# on any mobile phone
- Follow the on-screen instructions
- Enter your 13-digit ID number when asked
- Confirm your registered phone number
- Receive a text message with your current status
6. Check SASSA R370 via Moya App Status
- Download the Moya App from Google Play or App Store
- Open the app and navigate to “Government Services“
- Select “SASSA Grants“
- Tap “Check Application Status“
- Enter your ID and phone number
- View your up-to-date application information
7. Check SASSA R370 via Toll-Free Helpline
- Call 0800 601 011 from any phone in South Africa
- Select your preferred language
- Choose the option for “Grant Status Inquiries“
- Provide your ID number to the agent
- Receive a comprehensive status update and answers to any questions
SASSA Payment Dates for 2024/2025 [Updated List]
Month | Older Person’s Grant | Disability Grant | Children’s Grants |
April 2024 | 3 April 2024 | 4 April 2024 | 5 April 2024 |
May 2024 | 3 May 2024 | 6 May 2024 | 7 May 2024 |
June 2024 | 4 June 2024 | 5 June 2024 | 6 June 2024 |
July 2024 | 2 July 2024 | 3 July 2024 | 4 July 2024 |
August 2024 | 2 August 2024 | 5 August 2024 | 6 August 2024 |
September 2024 | 3 September 2024 | 4 September 2024 | 5 September 2024 |
October 2024 | 2 October 2024 | 3 October 2024 | 4 October 2024 |
November 2024 | 5 November 2024 | 6 November 2024 | 7 November 2024 |
December 2024 | 3 December 2024 | 4 December 2024 | 5 December 2024 |
January 2025 | 3 January 2025 | 6 January 2025 | 7 January 2025 |
February 2025 | 4 February 2025 | 5 February 2025 | 6 February 2025 |
March 2025 | 4 March 2025 | 5 March 2025 | 6 March 2025 |
SASSA Status Approved for SRD R370 But No Payment Date
If your SASSA SRD grant application has been approved, but you haven’t received a payment date, don’t worry—there are a few possible reasons for the delay:
1. SASSA is Verifying Your Details
SASSA may still be verifying the information you provided. This step is essential to make sure the grant is paid to the correct person. While this process can take time, it’s important for ensuring accuracy.
What You Can Do:
- Regularly check the official SASSA website for updates on your payment status.
- Be patient and allow time for the verification process to be completed.
2. Contact SASSA for Support
If you’re unsure about the delay, you can reach out to SASSA directly. They offer two primary ways to get in touch:
- Call 0800 60 10 11 for help.
- Visit your local SASSA office to speak to someone in person.
Tips for Contacting SASSA:
- Have your ID number and other application details ready.
- Be clear and concise when explaining your issue.
- Bring any documents you’ve received from SASSA.
3. Double-Check Your Banking Information
Sometimes, delays happen because your banking details are incorrect or outdated. Ensuring that your details are accurate can prevent further hold-ups.
What You Can Do:
- Log in to the SASSA website and verify your banking information.
- Update any incorrect details online or at a SASSA office.
- Contact your bank to make sure they have the correct information from SASSA.
By following these steps, you can address any issues that may be causing the delay in receiving your SASSA payment. Keep in mind that being patient and staying in communication with SASSA are crucial to resolving the situation
SASSA Payment Status Check (Quick and Simple)
Checking your SASSA payment or Balance is easier than you think. You have three simple options:
- Use your phone: Just dial *120*3210# or *120*69277#. It’s fast and works on any cell phone.
- Send a WhatsApp: Message 082 046 8553. It’s as easy as texting a friend.
- Visit the website: Go to https://sassasrdr370.co.za/ .This site has all the info you need.
These methods let you quickly see your payment status and balance. No more waiting in long lines or making phone calls. Choose the way that works best for you and stay on top of your SASSA payments.
SASSA Status Check Meanings and Actions
“Alternative Income Source Identified”
SASSA found you have another way to make money, so you can’t get the grant now. This might upset you, but don’t lose hope.
What to do: Look for other help programs that fit your money situation better. Check with local social services for options.
“Means Income Identified”
You’re earning more than the SASSA grant allows. You can’t get this grant now, but other help might be available.
What to do: Check if there are other government programs you qualify for. Visit your local SASSA office for advice on alternatives.
“Application Complete”
Good news! SASSA finished looking at your new application. They check your info monthly, so stay alert.
What to do: Keep an eye on your status regularly. Set a reminder to check it at least once a month.
“Bank Details Pending”
SASSA has your application but needs your bank info.
What to do: Send them your account details as soon as possible. Log into the SASSA website or visit an office to update your banking information.
“Reapplication Pending”
SASSA hasn’t checked your new application yet.
What to do: Make sure everything’s okay by sending your application through SASSA’s official website. If you already did this, just wait patiently for a response.
“Period Pending”
SASSA is still checking your info for this payment time.
What to do: Be patient while they finish reviewing. If it takes more than a month, contact SASSA to ask about the delay.
“Period Approved”
Great news! You’ll get your grant this time.
What to do: Check your bank account in the next few days for the payment. If you don’t receive it, contact SASSA.
“Period Declined”
Sadly, you won’t get the grant this month.
What to do: Review why you were declined. If you think it’s a mistake, appeal the decision through SASSA’s website or at a local office.
“Canceled”
Your SASSA grant stopped.
What to do: Go to the SASSA website and follow their steps to restart it. You might need to fill out a new application or provide updated information.
“Identity Verification Failed”
The info you gave doesn’t match SASSA’s records.
What to do: Double-check all your details and try sending your application again. Make sure your ID photo is clear for the new face scanning system.
“Duplicate Application”
You sent more than one application, but SASSA only takes one.
What to do: Wait for them to process your first application. Don’t send any more until you hear back about the first one.
“Fraudulent Application”
SASSA thinks your application might not be honest.
What to do: Call SASSA right away to clear things up. Be ready to provide proof of your situation and explain any misunderstandings.
“Awaiting Reassessment”
SASSA is taking another look at your grant.
What to do: If they ask for any documents, send them quickly. Keep checking your status for updates and be ready to provide more information if needed.
Remember to check your status often for any changes. If you have any problems, don’t hesitate to ask SASSA’s help team for support.
What is the Eligibility Criteria for SASSA SRD R370 Grant?
SASSA gives the SRD R370 grant (Previously R350) to help people who really need it. Here’s who can get it:
Who Can Apply for SRD R370 Grant?
- You must be South African, have a disability, be a refugee, an asylum seeker, or have a special permit.
- You need to be between 18 and 60 years old.
- You shouldn’t have enough money to buy what you need.
- Your bank account should have less than 624 Rands.
- You can’t get other government money, except child grants.
Why They Give This Grant?
SASSA wants to help people buy food and pay for electricity. They check your bank account to make sure you really need help.
Who Can’t Get the SASSA SRD R370 Grant?
You won’t get the grant if you:
- Get money from UIF
- Get NSFAS money for school
- Work for the government
- Get other government help
- Gave SASSA wrong information
Remember, this grant is only for people who don’t have any other way to get money. SASSA checks everything to make sure the right people get help.
Documents You Need for Social Relief of Distress (SRD R370) Grant
If you want to apply for the SRD SASSA R350 grant, you can either visit your nearest SASSA office or apply online at https://srd.sassa.gov.za/sc19/application/. To submit a successful application, you will need to provide the following documents:
1. Identification Documents
- Your 13-digit bar-coded ID.
- Your children’s birth certificates.
2. Alternative Documents
If you do not have an ID or birth certificate, you may submit:
- An affidavit commissioned by a Justice of the Peace. This affidavit must state that providing false information can lead to prosecution under Section 21 of the Social Assistance Act, 2004.
- A sworn statement from a reputable person who knows you and your child. This person could be a councillor, traditional leader, social worker, or religious minister.
- Proof of application for a birth certificate or ID from the Department of Home Affairs.
- A temporary ID issued by the Department of Home Affairs.
- A baptismal certificate (if applicable).
- A road to health clinic card.
- A school report for your child/children.
3. Proof of Your Situation
You must also show documents that prove:
- You have applied for a grant.
- You have faced an emergency (e.g., a police report for a house fire).
- You have tried to get maintenance support.
- You do not have any other financial support.
- Your marital status (whether married, divorced, or single).
- You have no income.
- You have a short-term medical disability.
Important Note:
No application will be processed without the required sworn statement or affidavit. If you don’t have an ID or birth certificates, an affidavit from your local police station, chief, councillor, or religious leader may be accepted as proof.
How Long Does It Take?
- Your application will be processed immediately.
- After submission, your application will be assessed to verify the details and your need for assistance.
- Even if you don’t have all the required documents, you will receive a food parcel, voucher, or cash for the first month.
- Make sure to bring all the necessary documents to the SASSA officer before the second month’s payment is due. If you don’t, you might not receive the second and third month’s benefits.
- If your situation doesn’t change after three months, you can apply to extend the grant for another three months.
If there are any errors or missing details in your application, it may cause delays or lead to your application being declined.
Reasons for Rejection of SASSA Application
If your SASSA application gets rejected, it could be due to several reasons, such as:
- Existing UIF income on record
- Already receiving NSFAS grants
- Incorrect personal details provided
- Incomplete supporting documentation
- Unmet dependency eligibility rules
- Issues with residency status
- Legal disqualifications
- Not meeting age requirements
- Mismatch in verification checks
- Processing errors
- Failed means testing
What to Do If Your Application Is Rejected?
Even if your SASSA grant application is rejected, it doesn’t mean it’s the end. If you feel the decision was wrong, you can appeal. SASSA has a process where you can request a review of your application if you believe there was an error.
SASSA Appeal Process:
If you think your application was declined by mistake, you can file an appeal to have it reconsidered.
What are the Steps to Appeal a Rejected SASSA SRD R370 Grant?
Follow the below steps to appeal a rejected SASSA R370 Grant.
1. Visit the SASSA Appeal Website:
Go to srd.sassa.gov.za/appeals/appeal.
2. Enter Your Details:
You will need your 13-digit South African ID number and the cell phone number you used during your original application.
3. Send PIN:
Click on the “Send Pin” option. You will receive a PIN via text message on your registered mobile number.
4. Log In:
Use the PIN to log in to the appeals section.
5. Select Appeal Month:
A list of appeal months will be displayed. Choose the relevant month for which you are appealing.
6. Submit Documents:
Provide any missing or additional documents that support your appeal. You may also write a short explanation clarifying your situation.
7. Submit Your Appeal:
Once everything is in place, submit your appeal.
Your case will be reviewed by an independent tribunal called ITSAA (Independent Tribunal for Social Assistance Appeals), which operates separately from the government. The decision process usually takes between 60 to 90 days, and you will be informed of the outcome.
Okay, so you have Appealed for your Rejected SASSA grant, but how do you check the Status of your Appeal? Well, keep reading because the process is literally the same.
How To Check Your SASSA SRD R350 Grant Appeal Status? Step by Step
If you’ve applied for the SASSA SRD R370 grant and want to check the status of your appeal, you’ll need your South African ID number and the phone number you used when applying. Follow these easy steps to track your appeal:
1. Go to the SASSA Appeals Website
Start by visiting the official SASSA Appeals website at https://srd.dsd.gov.za/appeals/appeal. This website is where you can check the status of your appeal.
2. Enter Your Information
On the website, you will see spaces to enter your 13-digit South African ID number and the mobile phone number you used during your application. Make sure the details are correct.
3. Verify Your Identity
Once you enter your details, you’ll receive a One-Time Pin (OTP) on your phone. Enter this code on the website to verify your identity. This helps keep your information secure.
4. Check Your Appeal Status
After you’ve confirmed your identity, you’ll be able to see the current status of your appeal.
What Does “SASSA Status Check Failed” Mean?
Seeing “Failed” when checking your SASSA status can be worrying. Don’t panic! There are several reasons this might happen:
- You might have typed something wrong, like your ID or phone number
- Your application might be missing some important information
- SASSA’s website could be having technical problems
First, double-check all your details. Make sure your name, ID number, and phone number are correct. If you see “Invalid phone number”, update it on SASSA’s website.
Did you fill out everything and send all the required documents? SASSA needs your ID copy and proof of address.
If everything looks right, try checking again later. Sometimes the website just has hiccups.
Remember, if SASSA rejects your application, you can appeal within 30 days.
How to Check Your SASSA SRD Grant Balance on Your Phone?
Want to check how much is left in your SASSA SRD Grant? You can easily do this on your phone. Here’s how:
Two Simple Ways to Check:
Method 1:
- Dial *120*3210# on your phone.
- Follow the instructions that appear on your screen.
Method 2: (Backup)
- If the first method doesn’t work, dial *120*69277# instead.
- Then, follow the steps shown on your phone.
Important Tips:
- You’ll need to enter your South African ID number.
- It’s free to check your balance.
- You’ll receive a text message with your current grant balance.
Checking your SASSA SRD Grant balance is quick and easy. Just follow these steps to stay updated on your funds!
How to Change or Update SRD R370 Grant Banking Details?
Need to change your bank account for the SRD R370 grant? Follow these easy steps:
South African ID Holders:
- Visit the SASSA website at https://srd.sassa.gov.za/.
- Click on “South African ID Holders”.
- Find “How Do I Change my banking details” and enter your ID number.
- Wait for SASSA’s secure link via text.
- Use the link to input your new bank info.
- Let SASSA process and approve your update.
Asylum Seekers and Special Permit Holders:
- Go to https://srd.sassa.gov.za/.
- Select “Asylum Seekers and Special Permit Holders”.
- Look for “Lookup Payment ID” section.
- Enter your file number, passport number, and phone number.
- Follow steps to update your bank details.
- Allow time for SASSA to review and approve.
Remember, SASSA needs time to check your new info. Be patient! If you have trouble, ask a friend or family member for help. Keeping your details up-to-date ensures you get your grant money safely and on time. Also, note that SASSA usually takes 7 working dates to verify or update banking details.
SASSA Application Phone Number Change or Update
Lost your SASSA phone number? Don’t worry! You can easily update your contact info online. Here’s how:
- Go to https://srd.sassa.gov.za/sc19/contact.
- Type in your ID number and application ID.
- Fill out the form to change your phone number.
- Add your new number and wait for a text with a special code.
Enter the code to prove it’s your phone. SASSA will then update your records.
How to Cancel Your SASSA SRD R370 Grant?
Need to stop your SRD R370 grant? Follow these steps:
1. Visit the SASSA Cancellation Portal
Go to srd.sassa.gov.za. This is where you’ll start the process.
2. Find the Cancellation Section
Scroll down and click the “Cancel My Application” tab. It’s easy to spot.
3. Start the Online Cancellation
Look for the yellow “Click Here to Cancel Online” button. Click it to begin.
4. Provide Your Details
A new window will pop up. This is where you’ll enter your information.
5. Enter Your ID and Phone Number
Type in your South African ID number and the cell phone number you used for your SASSA grant.
6. Get Your OTP Code
Click “Send PIN”. SASSA will text you a special code.
7. Confirm It’s You
Enter the OTP code from your text message. This proves it’s really you cancelling.
8. Make Your Final Decision
Click “Cancel My Grant”. SASSA will ask if you’re sure. Think carefully!
9. Confirm Your Choice
If you’re certain, click “Yes” to end your grant.
10. Watch for Confirmation
You’ll get a text saying “Your request to cancel SASSA Grant has been sent.”
Remember, cancelling your grant is a big step. Make sure it’s what you really want. If you’re not sure, talk to someone you trust first.
Once you cancel, getting the grant back can take time. Only cancel if you’re sure you don’t need the support anymore.
How to Reinstate a Cancelled SASSA SRD Grant?
Need to get your SRD grant back? Follow these steps:
Step 1: Access the Official SASSA Reinstate Application Portal
Visit https://srd.sassa.gov.za/sc19/reinstate.
Step 2: Provide Identification Details
Type in your South African ID number and the phone number you used before. Double-check these numbers!
Step 3: Request an OTP Verification Code
Click “Send Pin” to get a special code. SASSA will text this code to your phone.
Step 4: Enter the OTP Code
Put the code from your phone into the website. This proves it’s really you asking for the grant back.
Step 5: Select the Reason for Reinstatement
Tell SASSA why you want your grant again. Pick either “cancelled in error” or “no longer have income”.
Step 6: Confirm Your Reinstatement Request
Look over everything you typed. Make sure it’s all right. Then tell SASSA “Yes, I want my grant back”.
Step 7: Await Processing
Now, you wait. SASSA will check your info and let you know what’s happening with your grant.
Remember, cancelling or reinstating your grant is a big decision. Think it through carefully. If you’re not sure, ask a trusted friend or family member for advice. SASSA is there to help, so don’t be afraid to ask questions if you’re confused.
If you’re cancelling because you don’t need the money anymore, that’s great news! But if you’re still struggling, look into other support options before you cancel. There might be other ways SASSA or community groups can help you.
For those trying to get their grant back, stay positive. Follow the steps carefully, and keep in touch with SASSA. They want to help eligible people get the support they need.
How to Contact SASSA?
Need help with your SASSA SRD R370 grant? SASSA is ready to assist! Here’s how to reach them:
- Email: Send your questions to [email protected]
- SASSA Helpline: Call 043 707 6335 for quick answers
- Toll-Free Number: Dial 012 400 2000 at no cost to you
- Fax: Send documents to 012 400 2257
- Address: Visit SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Street, PRETORIA
Don’t hesitate to reach out if you’re confused or need help. SASSA’s team is there to guide you through any grant issues. Remember to have your ID number ready when you contact them. It helps them find your information faster.